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Practice Management Specialty Meeting 2017 Agenda


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Practice Management Specialty Meeting 2017 Agenda

Friday, July 7

8:00–8:30 am

Welcome and Introductions

8:30–9:30 am

State of the Profession:  Changing Legislative and Reimbursement Landscape

Paul Pessis, AuD
9:30 am–12:00 pm

Optimizing Patient Care: The Medical Investigation of Hearing and Balance Disorders With A Multi-Specialty Focus

  • Interpretation of blood lab work-up

  • Implications and application of medications

  • Otoscopy

  • Effective chart documentation

Alan Freint, MD
12:00–1:00 pm



Afternoon breakout for office personnel Friday afternoon. Reconvenes Saturday morning; see topics below.

1:00–2:30 pm

Thinking Beyond the Audiogram: What is Hearing Loss?

Gail Whitelaw, PhD
2:30–3:30 pm

Legislative and Regulatory Issues: PCAST, NASEM, FDA, FTC, and More

Kate Thomas, MA
3:30–3:45 pm


3:45– 4:45 pm

Audiology Nightmares:  What Keeps You Up at Night? 

Gail Whitelaw, AuD; David Fabry, PhD; Paul Pessis, AuD
4:45–5:00 pm

General Q&A


Saturday, July 8

8:00–8:15 am


Gail Whitelaw, PhD
8:15–9:45 am

Contemporary Hearing Solution Options, and Programming Options Including Telehealth:  Threats and Opportunities

David Fabry, PhD
9:45 – 10:45

What is "The" Value? Financial Indicators and More…

Craig Castelli, BA
10:45–11:00 am


11:00 am–12:30 pm

Maximizing Profits: Successful Business Practices

Gyl Kasewurm, AuD


Friday PM and Saturday AM
Office Personnel Practice Management Workshop

Presented by Kate Thomas, MA; Tracy Murphy, AuD; Paul Pessis, AuD

  • Insurance contracting
  • Hearing aid benefits
  • Verifying benefits
  • Financial implications of deviating from "customary and usual" charges
  • Medicare review and update
  • Bundling/Unbundling/itemizing
  • Financial waiver
  • Practice management business systems
  • Explanation of benefits (EOB)
  • Case studies for handling the difficult patient
  • ICD-10 codes
  • Phone protocols
  • Coding FAQs

Earn Continuing Education

The American Academy of Audiology is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 1.1 CEUs (11 hours). Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy’s Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.