Martha W. Wilson

Martha W. Wilson

Martha W. Wilson, AuD, is a clinical professor emerita with the Auburn University Speech and Hearing Clinic, in Auburn, Alabama.

Feature 3: Story image

What Patients Say About Their Hearing Aids: Patient-Centered Interview

History intakes and patient interviews can be a complex, but enjoyable process. In the first article on this topic, “What Patients Say: Patient-Centered Interview,” audiologists and student clinicians were encouraged to invite and listen to each patient’s story about their feelings and the impact of their hearing loss (Wilson, 2015). We must ask the right questions, actively listen to the responses, and carefully document the comments to understand the patient’s presenting complaints and concerns about hearing difficulties. 

Topic(s): Patient-Centered Care, Hearing Aids