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Exhibitor FAQs

Exhibitor FAQs

Payment Deadlines

Exhibitor Manual

Move-In & Tear-Down Dates & Deadlines

Exhibit Hall Hours

Non-Compete Times

What comes with a standard booth?

Linear Booths - Standard linear booth is a minimum of 100 square feet. Each Linear Booth will have a back wall 8 feet high with side wall 3 feet high and an identification sign of 7”x44” (inches). Linear booths must maintain an area in the front 5 feet of the booth in which the display materials do not exceed 4 feet in height. No Linear Booth may exceed the maximum height of 8 feet and not part of any booth, or booth related material, will be permitted to obstruct the aisles in any way.

Island Booths - Island booths may extend to, but may not exceed, a vertical height of 20’ feet. Full use of the island space is permitted; however, the design of the booth must allow for reasonable see-through visibility and full accessibility from all sides (floor to ceiling obstruction is not permitted). Island Booths must be open from all sides. Drapery will not be provided. The design of all multi-level booths and structures must be forwarded to the Academy for approval. Any exhibit structure that does not comply with the Booth Display Guidelines will be made to adjust that particular problem at the expense of the exhibitor. If unable to comply, the Academy reserves the right to relocate that exhibit to another space at the exhibitor’s expense. For multi-story booths, the exhibiting company must have their floor plans approved by Show Management 60 days PRIOR to set up. Show Management must have a copy of the approved design on file. Booths with covered spaces of 300’ or more are required

Information and forms for ordering additional accessories and other services are listed in the Exhibitor Marketplace.

Can I pay for my booth via credit card?

Yes, we accept credit card payments, which include a 3.5% processing fee. Other payment options include check, ACH, or wire transfer. Instructions on how to send payment is located at the bottom of your invoice as well as the exhibit space contract.

How high can my booth be? Can I hang banners from the ceiling over my booth?

Booth display structures should follow the International Association for Exhibition and Events (IAEE) Guidelines. Height restrictions are as follows:

Linear booth: 8 feet (no hanging signs)
Island booth: 20 feet

Show Management permits only island booths to hang ceiling signs. Signs must be hung at a distance no greater than 20 feet from the floor to the top of the sign.

How do I order rental furnishings, electrical, internet, catering, etc.?

The exhibitor manual has information on ordering rental furnishings, electrical, and catering provided by NexxtShow.

How many badges do I receive? How do I register my company personnel?

Each exhibiting company receives 4 complimentary badges per 100 square feet.
Additional badges can be purchased via the registration system or registration form found in the exhibitor manual. Click here for a list of exhibitor registration types and details.

Who do I contact if I have more Registration or Hotel questions?

Customer Service can be reached from 9:00 am–5:00 pm ET Monday through Friday at 866-229-2386.

Who are the main vendors?

Our official Contractors are:
NexxtShow – general services contractor
Gravity AV – audio visual vendor
Experient – registration, housing and attendee list provider
Interior Gardens – floral provider
Lincoln Security – security provider

When and how do I ship my materials?

You have two options for shipping your exhibit materials:

Ship in advance to the NexxtShow warehouse


Ship directly to the convention center

Certain restrictions apply. Shipping information is provided in the exhibitor manual.

Can I display literature about my company at your convention?

Exhibitors can display literature within their booth. It is not permitted to display literature in any additional locations. Some sponsorship opportunities may allow the distribution of literature.

Exhibit with us

Check the sponsorship menu for available sponsorship opportunities

Can I serve food in my booth?

Booth catering is permitted; however, alcohol is only allowed in the exhibit hall during Celebrate!  Catering Menus and order forms are available in the Exhibitor Marketplace. Outside food and beverage are not allowed.

How do I obtain an attendee mailing list?

Purchase a pre-show and/or post-show attendee mailing list (mailing address only) from Experient, the Academy's registration company. The list is for one-time use only. All mailings must be approved by the Academy. Information and the order form are located in the exhibitor manual.

How do I capture the attendee's information while visiting my booth?

Experient is the official lead retrieval contractor. Information and the order form for lead retrieval services are located in the Exhibitor Marketplace.

Where and when are future conferences being held?

2020 – New Orleans, LA

2021 – Denver, CO

2022 – St. Louis, MO