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Registration FAQs

Registration FAQs

Registration Types

Registration Rates & Deadlines

Member Assistance Program (MAP)

Cancellation Policy


Am I a member? Is my membership current?

Contact Membership by e-mail or by calling 800-222-2336 to determine the status of your membership.

If I join or renew my Academy membership today, can I register for AAA 2019 and receive the member rate?

Absolutely!  Membership application and renewal can take up to 48 hours to process, and 24 hours to post to our registration system. Please be sure to renew your membership prior to AAA 2019 or you will be charged the difference of the nonmember and member registration rates.

How do I know if I have registered or completed my registration? Can I have my confirmation resent?

Once registration is complete and paid for, an email confirmation will automatically send to the email address specified during the registration process. You may log in to the registration site to re-send or re-print your confirmation or contact Customer Service at 800-424-5249, Monday through Friday 9:00 am–5:00 pm ET for assistance.

Mailed and faxed registrations will receive a confirmation email within ten (10) business days.

I am presenting, do I need to register?

Yes, all presenters  must register in the registration type that best applies, registration is not complimentary to presenters at AAA 2019.

If you plan to attend only to present your session, it is still necessary to register for the conference. We recommend registering as Expo Only or One Day, as applicable. See our registration rates and types for more details.

Can I register for the Exhibit Hall only and not attend sessions?

Yes.  The Exhibit Hall Only registration type will allow you to access the exhibit hall. Check our Registration Types page to see what is included and the fees associated with different registration types.

How do I register for sessions?

The only sessions that require pre-registration are Learning Labs and our specialty conferences, such as ARC and the SAA Conference. All other session types do not require pre-registration, therefore, you are asked to arrive to each session 10-15 minutes early to secure your seat. Once session rooms are full, access will not be permitted. Note: the online conference planner does not pre-register you for a session.  ARC and Learning Labs are an additional fee.