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Disability Services

Disability Services

Hotel Room Requests

Indicate any special room requirements during the hotel booking process. Need to add information to your hotel request?

On or before March 30, 2018 call or email Experient customer service at 866-229-2386
On or after April 6, 2018 contact the hotel directly.

Mobility Equipment

Music City Center has wheelchairs available on a first-come, first-served basis in the First Aid Office A government issued picture ID is required as a deposit for the wheelchair. Wheelchairs may not be removed from the facility. A fee will be imposed for any wheelchairs not returned.

Click here for Mobility Rental Information

Automated doors for wheelchair accessibility are located at our entrances on 5th Avenue and 6th Avenue. MCC staff can assist with information regarding wheelchair usage.


There are 29 ADA accessible parking spots located within our on-site parking garage. ADA parking spaces are available on a first-come, first-served basis.

Click Here for additional parking information.

Telecommunications Device for the Deaf (TDD)

Assisted listening devices are available with advance notice. A TDD is available at the MCC Ambassador desk on Level Three.


All public restrooms in the MCC are accessible per Federal ADA requirements. Family restrooms are also located throughout the facility.


All seating within the MCC is temporary and therefore can be arranged for special accommodation with advance notice.

Sight Impaired Information

Braille instructions can be found on the elevators, restrooms and emergency exit signs throughout the building. Some MCC literature can be made available in braille upon request and with advanced notice.