Saunders and Forsline (2012) evaluated the effectiveness of two different single-session counseling protocols; informational counseling (IC) versus performance-perceptual counseling (PPC) based on responses from 74 hearing aid wearers. In their study, IC was primarily focused on communication strategies and how to use hearing aids, while PPC was primarily focused on the discrepancy between measured and perceived ability to understand speech.
Outcomes were measured approximately three months after the single counseling session. Assessment tools used included the Hearing Handicap Inventory (HHI), the Abbreviated Profile of Hearing Aid Benefit (APHAB), the Psychosocial Impact of Assistive Devices Scale (PIADS), the International Outcome Inventory for Hearing Aids (IOIHA) and others.
Saunders and Forsline note that although the hearing questionnaires showed no significant group differences (following IC or PPC), PIADS was (apparently) more sensitive to these outcomes.
The authors concluded that "a 30-minute hearing aid counseling session can improve hearing aid use and satisfaction when provided at least a few weeks after the initial hearing aid fitting—and that open-ended assessments and/or quality of life measures are important tools for measuring outcome." Specifically, participants demonstrated improved psychosocial outcomes via the PIADS, even though no differences were found between IC and PPC protocols.
For More Information, References, and Recommendations
Saunders GH, Forsline A. (2012) Hearing Aid Counseling—Comparison of Single Session Informational Counseling with Single Session Performance-Perceptual Counseling. International Journal of Audiology 51:754-764.