Transparency in Hearing Aid Dispensing
As highlighted in the recent report from the National Academies of Sciences, Engineering, and Medicine (June 2016), it is common for patients to be confused by the costs associated with the acquisition of a hearing aid. Separating or itemizing the cost of the device from the cost of services creates increased transparency for patients and highlights the professional components of the dispensing process. Patient trust, confidence, and acceptance of fees are likely increased when costs are itemized. The American Academy of Audiology encourages its members to differentiate device and professional fees to support patients’ greater understanding of costs associated with their care.
Please refer to the American Academy of Audiology Guide to Itemizing Your Professional Services: