Most new, unopened items sold and fulfilled by the American Academy of Audiology can be returned within 30 days of delivery for a full refund, minus shipping costs. Refunds will only be issued to the original payment method used to purchase the items being returned.

The Academy will cover return shipping costs if the return is a result of our error (i.e. you received an incorrect order, defective item, etc.).

Items that are opened or returned more than 30 days after delivery are not eligible to receive a refund.

All sale item purchases are final and will not receive a refund.

Downloadable items purchased from the Academy Store will not be refunded.