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In April 2019, the American Academy of Audiology (Academy) and the American Speech–Language–Hearing Association (ASHA), released the document Suggested Best Practices for Audiologists’ Determination of Need for Captioned Phone Services. The two organizations drafted this document in response to concerns identified by the Federal Communications Commission (FCC) that the captioned telephone services (CTS) program is being overused, which could lead to potential funding deficits for this important service.

The significant changes in the American Board of Audiology (ABA) certification process are generating a number of questions from current and prospective certificants. The ABA board felt that it might be beneficial to Academy members, who may have similar questions, to offer more information on the topic. 

This year, the American Academy of Audiology Foundation welcomes five new trustees to help carry on the Foundation’s philanthropic mission.

The March/April issue of Audiology Today featured two of our five new members: Sarah Sydlowski, AuD, PhD, and Ryan Bullock, AuD. In this issue, we are proud to introduce to you Patricia Gaffney, AuD, Hillary Snapp, AuD, PhD, and Helena Solodar, AuD.

We asked our new trustees a series of questions so we can get to know them better. Here are some of the highlights.

There are many companies that target potential customers by basing their reach on their current customers. While that is an effective way to know that you’re reaching prospects, you may not be reaching the customers you want and your ideal audience/customer may still be out there.