captioned phone services

captioned phone services

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AUDIOLOGY ADVOCATE | Captioned Phone Services: Best-Practice Guidance

In April 2019, the American Academy of Audiology (Academy) and the American Speech–Language–Hearing Association (ASHA), released the document Suggested Best Practices for Audiologists’ Determination of Need for Captioned Phone Services. The two organizations drafted this document in response to concerns identified by the Federal Communications Commission (FCC) that the captioned telephone services (CTS) program is being overused, which could lead to potential funding deficits for this important service.

Topic(s): Advocacy, captioned phone services

Publication Issue: Audiology Today July/August 2019