On Friday, March 20, 2020, the entire group of audiologists I work with at the University of Pittsburgh Medical Center (UPMC) was taking care of patients in person. Three days later, Monday, March 23, 2020, we were providing all of our services remotely.
We had been thinking about expanding into telehealth over the past year, but we had all sorts of reasons why it wouldn’t, couldn’t, and shouldn’t work. And then one day, it had to work or we wouldn’t have been able to take care of our patients.
Topic(s): President's Message, audiology, Telehealth, tele-audiology, teleaudiology, Centers for Medicare and Medicaid Services (CMS), CARES Act, Medicare, cochlear implant codes, Cochlear Implants (CI)