SHOEBOX Online was designed as a way for audiologists to easily identify appropriate referrals, but the current pandemic has shown it also can serve to help clinics offer a modified form of service in a safe and physically distant way.
Current conditions have required that clinicians find new ways to broaden their services. SHOEBOX Online doesn’t replace a clinical hearing test, but it is an intuitive tool without the exposure risks of an in-person visit. When added to a clinician’s toolbox, it can improve patient engagement and triage.
Topic(s): teleaudiology, COVID-19
On Friday, March 20, 2020, the entire group of audiologists I work with at the University of Pittsburgh Medical Center (UPMC) was taking care of patients in person. Three days later, Monday, March 23, 2020, we were providing all of our services remotely.
We had been thinking about expanding into telehealth over the past year, but we had all sorts of reasons why it wouldn’t, couldn’t, and shouldn’t work. And then one day, it had to work or we wouldn’t have been able to take care of our patients.
Topic(s): President's Message, audiology, Telehealth, tele-audiology, teleaudiology, Centers for Medicare and Medicaid Services (CMS), CARES Act, Medicare, cochlear implant codes, Cochlear Implants (CI)
Health-care providers are scrambling to keep up with the demand for telehealth services as the coronavirus (COVID-19) pandemic sweeps across the nation and world. Many are seeing unexpected benefits in the shift to connected health—and hoping the momentum continues after the emergency is over.
Topic(s): Telehealth, tele-audiology, teleaudiology, telemedicine, COVID-19, social distancing, curbside, curbside care, Practice Management, clinical audiology, clinical care