By Shreemanti Chakrabarty, Anna Marie Jilla, and Erin L. Miller This article is a part of the September/October 2020, Volume 32, Number 5, Audiology Today issue. In the era of COVID-19, it has become increasingly important to use different methods of clinical service provision to protect our patients’ health while still addressing their hearing, tinnitus, and vestibular health-care needs. As audiology clinics increase their use of telehealth as a method for patient care, audiologists must understand how such changes also impact coding and billing. This article will discuss considerations and provide examples of billing and coding for telehealth services for audiologists. Insurance coverage for telehealth services varies based on payer. It is unlikely that payers will cover a service delivered through telehealth if it was not already recognized as a covered service. In other words, non-covered services will remain non-covered if provided via telehealth. For specific or atypical situations, it is recommended that professionals contact the payer directly to obtain guidance on coding and billing for services provided via telehealth. PLACE OF SERVICE NAME DESCRIPTION Code 11 Office Location, other than a hospital, skilled nursing facility, military facility, community health center, or state or local public health clinic where assessment, diagnosis, and treatment occurs on an ambulatory basis Code 02 Telehealth Location where services are provided through a telecommunication system TABLE 1. Commonly Used Place-of-Service Designations in Audiology Telehealth Place-of-Service Codes and Modifiers Health-care claim forms will typically have a space to indicate where the service took place. On the Centers for Medicare and Medicaid Services (CMS) 1500 health-care claim form, the place of service designation is reported in Box 24.b. TABLE 1 provides the place-of-service designations most pertinent to audiologists. Place-of-service code 11—Office is primarily used for typical face-to-face procedures provided in audiology offices. Place-of-service code 02—Telehealth indicates that the services were provided through a telecommunication system. Some payers may use modifiers to indicate services were provided via telehealth. The only modifiers applicable for audiology services are Modifiers -95 (Telehealth) and -GT (Telehealth). This content is an exclusive benefit for American Academy of Audiology members. If you're a member, log in and you'll get immediate access. Member Login If you're not yet a member, you'll be interested to know that joining not only gives you access to top-notch resources like this one, but also invitations to member-only events, inclusion in the member directory, participation in professional forums, and access to patient resources, tools, and continuing education. Join today!