Academy Staff

The Academy staff is here to serve you with office hours from 8:30 am until 5:00 pm ET. Please take a moment and look through the staff list to find the best fit for your needs.

General inquiries are welcome at 800-AAA-2336 or by e-mail.

Learn more about advertising opportunities here.

Follow us on FacebookInstagram, and Twitter.

Our office is now accessible by Metro. Click here to get directions to our office building from the Wiehle/Reston Metro stop on the Silver Line.

Member Feedback

Member Feedback

The Academy wants to hear from you! If you have feedback about your experience as a member, feel free to drop us a line.

Executive Office

Executive Director

Patrick E. Gallagher, MBA
ext. 1050

Executive Assistant

Rebecca Lertora
ext. 1063

Business Development

Senior Director of Business Development

Dina Santucci
ext. 1032

Meetings and Education

Vice President of Meetings and Education


Director of Meetings

Joan Haller, CMP
ext. 1084

Senior Manager of Meetings and Education

Natalie Bisbee
ext. 1043

Manager of Professional Development


Meetings and Education Assistant

Alison Lockard
ext. 1055

Education Coordinator

Kelly Aldridge
ext. 1079

Advocacy and Reimbursement

Vice President of Public Affairs

Kathryn (Kitty) Werner, MPA
ext. 1044

Senior Director of Government Relations

Susan Pilch, JD
ext. 1036

Advocacy Coordinator

Kathleen Bishop
ext. 1034

Coding and Reimbursement Questions?

E-mail us.

Communications and Membership

Vice President of Communications and Membership

Amy Miedema, CAE
ext. 1033

Senior Director of Membership and Student Academy of Audiology

Rachael Sifuentes, MA, CAE
ext. 1048

Membership Coordinator

Hilda Pungello
ext. 1057

Senior Manager of Digital Communications Strategy

Alicia Mayle
ext. 1062

Digital Content and Web Specialist

Bach Tran
ext. 1067


Kathie Felix
ext. 1031

Senior Graphic Designer

Suzanne Chanesman
ext. 1064

Marketing and Communications Specialist

Kiersten Valko
ext. 1039

Editor-in-Chief, JAAA

Gary Jacobson, PhD

Deputy Editor-in-Chief, JAAA

Devin McCaslin, PhD

Emeritus Editor-in-Chief, JAAA

James Jerger, PhD

Editor-in-Chief, Audiology Today and audiology.org

Erin Schafer, PhD

Finance and Administration


Sandy Fulgham
ext. 1046

Senior Accountant

Kajee Budhathoki
ext. 1061

Accounting Assistant

Tien Nguyen
ext. 1045

Administrative Assistant, Finance

Marian Hirsi-Essa
ext. 1059

Office Manager/Receptionist

Ryan Scarola

Technical Specialist

Ashwini Ramesh
ext. 1047

American Academy of Audiology Foundation

Patrick E. Gallagher, MBA
ext. 1050

American Board of Audiology

Accreditation Commission for Audiology Education (ACAE)

Director of Professional Standards and Credentialing

Andrew Stafford

ext. 1056

Directions from Wiehle/Reston East Metro Station (Silver Line) to the Academy Office

Our office is now accessible by Metro. After passing through Metro turnstiles, exit the station to your right; cross the Dulles Toll Road on bridge. At the bottom of the escalator/elevator, head toward the office buildings/parking garages on the right. 

Take a right and briefly walk along the access road with office buildings and parking garages on your left. There is an entrance to a parking garage directly across from the Metro entrance. Enter the parking garage and walk up the ramp on your right, following overhead signs to building 11440. At the top of the ramp, there are two linked chains that prevent auto traffic from moving between the two garages. Cross over/under the chains. 

You are now in the garage for 11480 Commerce Park Drive (on level 2). Look to the left for signage “G2 Elevator/Stairs.” Take the elevator down to level 3 or stairs down one flight for entrance to building 11480.