Gender Equality and Equity: Continuing the Discussion
In the most recent issue of Audiology Today, there was an article titled “Starting the Discussion about Equality and Equity in Leadership.” After reading this article, you may be interested in learning more about gender differences in leadership and in the workplace. If so, you may want to check out two articles published inHarvard Business Review.
When a patient pursues audiologic care at your practice, they have decided to embark on a lifetime journey to improved hearing with your guidance. Patient retention and overall satisfaction can be impacted by the direct patient care provided by the audiologist, and also the overall experience in the clinic. All clinic staff can take a part in this.
Nearly two-thirds of Americans use Facebook as their primary social media platform with three-fourths of those users accessing it daily, according to a recent Pew Research Center report (2018). The top platforms, in order of most activity, include Facebook, YouTube, SnapChat, Instagram, Twitter, Pinterest, and LinkedIn. The younger demographics regularly accessed multiple platforms on social media. Users aged 18-24-years-old access four platforms and those aged 30-49-years-old users access three platforms on average.
I hope this e-mail finds you well, warm, and in good spirits. My name is Joshua Huppert and I'm currently a pediatric audiologist and member of the Pediatric Balance Team at Children's Hospital Colorado (CHCO). I will only remain at CHCO for another two or so weeks, as I've accepted a position at University of Miami Ear Institute, where I will not only be a pediatric audiologist, but also hold a faculty appointment as well, allowing me to grow, develop, and hone my skills as a clinician AND a future educator.
Reaching out to primary physicians in your community can be a powerful way to increase patient referrals. Here are some ideas to consider:
Meet face-to-face. It is important to personally deliver your service model to the physicians in your community. This helps establish rapport and instill confidence in your professionalism and expertise. Personally meeting physicians can help them gain trust in your ability to provide comprehensive hearing healthcare.
Imagine Anna, a 20-year-old woman with a severe hearing loss. While in the waiting room of her audiologist's office, she notices a brochure. It asserts, “With our hearing aids, you will have a normal hearing!” As Anna reads these words, she becomes emotional as her dream has always been to hear like everyone else. Not surprisingly, Anna selects these hearing aids, but once she is fitted with them and experiences "less than normal" hearing, she leaves the office with tears of disappointment rather than tears of joy. This is a true story.
Juggling Multiple Projects? Concerned You Might Drop the Ball?
In today's fast-paced society, we seldom are able to devote our time exclusively to just one project. This means that we need to find a way to be effective at completing tasks divided across multiple projects. Heidi Gardner and Mark Mortensen address this topic in their Harvard Business Review article titled “How to Stay Focused If You're Assigned to Multiple Projects at Once.”
Thirty years ago, this week (November 13-16, 1987), the catalyst for a professional movement was triggered during a panel discussion at the annual American Speech-Language-Hearing Association (ASHA) meeting in New Orleans, Louisiana. Rick Talbott chaired a session called “The Future of Audiology,” with panel members James Jerger, Lucille Beck, George Osborne, and Jay Hall.