Explore these resources designed to empower audiology practices and departments with essential communication techniques and financial management tools. You’ll see how to effectively present the value of professional services to patients, the process for analyzing revenue and write-offs, and strategies for communicating the department's financial and strategic impact to healthcare administrators.

Disclaimer: The resources provided by the American Academy of Audiology offer general guidance to audiologists and do not supersede federal and state laws and regulations. We encourage audiologists to be familiar with their state requirements, as well as any institutional and payer restrictions, since there can be broad variability by state. Action taken with respect to the information provided in the resources is an individual choice and not the responsibility of the American Academy of Audiology.

Communicating Value and Scripting for Patients

Communicating Value to Hospital Administrators

Communication for Patients bundled vs unbundled

Dispensing Model Differences