As our Academy reached its 30th birthday in 2018 and our 30th annual conference just this past March (2019), it may be instructive to the younger members to recount the events leading to the founding of our professional home. It all began at the 1987 convention of the American Speech-Language-Hearing Association (ASHA) in New Orleans. Before this event, the professional home of all audiologists in the United States was ASHA.
A culture of quality is needed if we are to bring audiology into the spotlight and highlight our expertise in hearing and balance. Ritz-Carlton co-founder and former president Horst Schulze states that we can create transactions every day, but until we place the person next to us as the most important person in the world in that moment, we will never create an experience.
Topic(s): Professional, Patient care, Public Awareness, Centers for Medicare and Medicaid Services (CMS), Coding, Reimbursement, Practice Management, Hearing Assistive Technologies (HAT), Balance/Vestibular, Hearing Aids, Hearing Health Care